I’ve tried to report the issue to Prusa support but they keeps trying to diagnose it as user error. But at this point I’m at a loss and presume that it’s either a firmware issue or a sensor issue on my unit.

Either way im very disappointed.

And before you ask, this is the opposite side

PXL_20240301_160413072

EDIT: I will note that this print sheet is ruined for my use case, since those patterns will be shown on the underside of my prints. But the print surface still works and can be used without issue… if you ignore the gouges that are being detailed into every print.

    • the16bitgamer@lemmy.worldOP
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      10 months ago

      Living in a 30 year old apartment for 5 years and no way to do repairs. It was liked this when I moved in.

      $1,500 CAD/Month (current market $2000) Welcome to Halifax, NS!

      • GBU_28@lemm.ee
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        10 months ago

        If it’s a floating click together floor…Packing tape.

        Put like 6 layers down long ways on the board with a foot or so sticking up to use as a handle.

        Hold the tape, and kick the tape where it just starts to go up. If done correctly, it will scoot the board along in the direction you kicked. Repeat until gap is now at edge of room, ideally under baseboard and invisible.

  • Overzeetop@lemmy.world
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    10 months ago

    If this was during an auto level, it’s my humble opinion that this is a manufacturer’s defect in the machine that caused the damage. There should be proper coding to ensure that any increase in sensor pressure by (delta p) halt that machine and that there should be a pressure offset in the sensor such that a loss of signal or anomalous zero reading or lack of reading is done prior to levelling to ensure that a sensor failure has not occurred. My XL freaks out if a fan isn’t spinning at the right speed, so they clearly know that a nominal operational check before the print starts is proper engineering design.

    Of course you won’t get anywhere. Unfortunately, a lot of 3D print failures really are user error so I suspect that’s their default response and it takes them a good deal of proof to push them of that mark.

  • dual_sport_dork@lemmy.world
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    10 months ago

    I just had to read up on the MK4 because I don’t own one. Apparently this machine uses a load cell on the bed to detect the nozzle touch? That means that to home Z or mesh level the bed, the nozzle has to touch the build surface. This strikes me as a rather bad idea. I can think of tons of situations such as a pointy diamond or ruby nozzle, a very hot nozzle, or a nozzle with hardened crud stuck to it all causing damage to the print sheet, not to mention the potential for damage to the nozzle itself.

    Ideally the nozzle should never, ever touch the print surface. For any reason.

    There’s a purpose behind things like the BL Touch having a soft plastic probe on the end.

      • dual_sport_dork@lemmy.world
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        10 months ago

        Sure, but that doesn’t mean there won’t ever be some situation where it’ll try to Z home for whatever reason, or even if it’s just user forgetfulness, and you poke the PEI sheet with a 215+ degree nozzle. The fact that the mechanism inherently includes that possibility is stupid.

        • Lordran_Hollow@lemmy.world
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          10 months ago

          The printer won’t do any leveling with a fully heated nozzle.

          The MK4’s we use at work and my personal MK4 all heat up to 170 before bed leveling, and if you previously swapped filaments before leveling, the printer will pause and wait until the nozzle has cooled down to the target range before initiating bed leveling.