I have definitely found it challenging at times to do even simple things. I think it does get easier over time.
I really hope the new user experience will improve. Once the issues with flakes are fixed and they are no longer experimental I would expect flakes to replace the other ways of doing things. This will hopefully make the documentation more concise/focused/better. It might also mean more people start using nix/flakes which will surface more of these problems to be fixed.
I think people need to decide if the benefits they are getting are worth the challenges. I personally really like the reproducibility and the massive amount of packages available from one place. On other distros I have used things have ended up breaking eventually and I have had to re-install things and search for fixes. But on NixOs things keep working.
How often do you run nixos-rebuild --switch?
If you don’t run it regularly then you will likely be waiting for a few different packages to get updates. To fix this you can configure auto upgrades:https://nixos.wiki/wiki/Automatic_system_upgrades