I manage computing for a large university. One of my recently graduated students told me that he thought that technology just worked until he worked for me and saw the problems that come up. He was already a very tech-aware person and is going for a PhD in Infomatics, so if even he didn’t understand this, then what can we expect from the general public?
And some of the engineering types are busy kissing the feet of people like Altman and Musk so they don’t get a chance to even notice.