They are good enough for the vast majority of their customers. You have to remember that the vast majority of laptop users only use their laptops for email, social media, and occasionally word processing; they aren’t using Baldur’s Gate III or Final Cut Pro or some other app that needs the extra RAM. You don’t need more than 8GB of RAM for that.
If you’re talking about the VESA mount, there was a lot of tech that went into that that explains the price, including sensors that auto-rotate the display when the display is rotated. It wasn’t just price gouging.