David Gerard@awful.systemsM to

TechTakes@awful.systemsEnglish · 10 months ago

Air Canada discovers the benefits of putting an AI chatbot on your website

arstechnica.com

6

3

Air Canada discovers the benefits of putting an AI chatbot on your website

arstechnica.com

David Gerard@awful.systemsM to

TechTakes@awful.systemsEnglish · 10 months ago

6

Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

Air Canada appears to have quietly killed its costly chatbot support.

Chat

froztbyte@awful.systems
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10 months ago
As an experiment, it certainly produced some findings
- Evinceo@awful.systems
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  10 months ago
  Least annoying A/B test.

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