Any time a product has multiple failure in a point like this, in this case a narrow part of a glass structure, it is a design defect. These are all in exactly the same place, right in the middle above the nose.
It should be obvious that the location of the crack is where the glass could bend when the sides are pulled in to fit the person’s face when the straps holding in on are tightened. Clearly they allow that area to flex too much for the materials used to hold up.
No, it’s definitely user error. Apple clearly states in the manual, that you’re not supposed to use the goggles like goggles!
Not a design defect a mfg defect. Glass doesn’t split perfectly like that if it’s a design issue imo.
“With Apple Care — which costs $500 for the Vision Pro — there’s a $299 deductible for damaging the cover glass. Without it, it’ll cost $799.” Lmao what? So it’s exactly the same unless you somehow manage to break it twice within the same period? That’s dumb as shit lol
Manufacturing defects would be covered by the hardware warranty. Apple care wouldn’t come into play at all.
But at this rate, maybe people will break it twice… Dat Apple build quality.
